FAQ / Help
Please choose from the following questions.
Paper
Q: Why should I use special photo paper?
Q: What is important when buying photo paper?
Q: Why do I have to use special paper for inkjet or colour laser?
Q: How do I recognize the coated side of the inkjet paper?
Q: Can I stick inkjet photo-printouts immediately into my album?
Q: Which printer settings should I use for inket printer?
Q: Recommendation for colour laser printer
Labels
Q: What kind of adhesive is used for laser labels?
Q: Can I only print a few labels and keep the rest of the label sheet for future printing?
Q: What is the shelf life or your labels?
Q: The toner does not stick to the label, why?
Q: Why should I use special photo paper?
A: The special coating ensures a precise ink application and a high print quality. You will get a pin sharp printout excellent colour definition and a glossy finish. Uncoated standard paper on the other hand has an uncontrolled ink application and can cause smudging.
Q: What is important when buying photo paper?
A: Depending on the application you can choose between different qualities. For frequent daily printing and/or test runs you can use a paper with less grammage. For photos used in albums or frames we recommend paper of mid-level quality. For special occasions or professional photos use our premium-paper with highest grammage.
Q: Why do I have to use special paper for inkjet or colour laser?
A: Special paper for the two different printer technologies has been developed and optimized separately for their respective requirements. Special paper guarantees excellent results and is indispensable for all high-quality, discerning printouts - those with a high picture content in particular. It is also advisable to use special paper for smooth, jam-free printing that is gentle on your printer.
Q: How do I recognize the coated side of the inkjet paper?
A: The coated always is always at the top of the pack, please see enclosed note on the package. The coated side is whiter - carefully bend over the front side and you will see the difference immediately.
Q: Can I stick inkjet photo-printouts immediately into my album?
A: All inkjet papers and inkjet photo papers from europe100 are instantly dry and smudge-free when being taken out of the printer, that means the colour is embedded immediately into the coating. But the water contained in the ink is first absorbed by the paper and then evaporates. Depending on ink composition, paper and general conditions like temperature and humidity you should wait a few hours before using the paper in a photo album, picture frame or transparent sleeve.
Q: Which printer settings should I use for inket printer?
A: General setting recommendations:
For inkjet photo paper glossy or matt
CANON >> Glossy photo paperr
HP >> HP premium and glossy photo paper
EPSON >> glossy paper or premium glossy photo paper
Q: Recommendation for colour laser printer
A: Please refer to the manual of the printer. Select 'cardboard', 'thick paper' or 'labels' from the printer menu; with some printers it is not sufficient to change the setting on the driver, but the settings on the printer itself needs to changed. Always feed the paper via the single sheet feed.
Q: What kind of adhesive is used for laser labels?
A: The adhesive used on white laser labels is an acrylic based permanent adhesive. This kind of adhesive is for general purpose adhesion to most of papers, envelopes, postal packaging, lever arch files, untreated and varnished metals, polypropylene- and polyethylene sleeves.
Q: Can I only print a few labels and keep the rest of the label sheet for future printing?
A: europe100 recommends running a label sheet only once through a laser or inkjet printer. The heat and tight paper path of a laser printer can cause the label to curl after multiple passes through the printer. This could cause the label to jam or peel off inside the printer and result in an expensive repair bill.
Q: What is the shelf life or your labels?
A: This can vary greatly depending on environmental conditions (heat, humidity, etc...) but usually 2-3 years. However, if a person's definition of "shelf life" is really "life span," Laser & Inkjet labels have a life span of 10 -15 years.
Q: The toner does not stick to the label, why?
A: Please check the setting of the driver. For labels and thick paper you should select 'cardboard', 'thick paper' or 'labels' or similar from the menu.